Description based on the Specified Commercial Transactions Act

Seller name:
ROSSY JAPAN Co., Ltd.

, Head of Operations
Masato Hirose

Address:
144-0031
1-5-1 Higashi-Kamata, Ota-ku, Tokyo

Telephone number:
03-6715-7730
*Please contact us primarily via email or the inquiry form.

Email address:
info@rossyjapan.co.jp

WholesaleURL
: https://__________


Required fees other than the product price

  • consumption tax
  • Shipping fee (varies depending on product and delivery area)
  • Bank transfer fee (in the case of bank transfer)

*Details about shipping and handling fees will be displayed on the order screen


Payment Methods

  • Credit card payment
  • Other payment methods specified by our company

Payment period

  • Credit card payment: Payment is confirmed when you place your order
  • Other payment methods: Follow the rules of each payment provider

Product delivery time

Orders will be shipped within 3 business days of order confirmation.
*Please note that delays may occur due to weather, traffic conditions, stock availability, etc.


Returns and Exchanges

Due to the nature of the product, we cannot accept returns or exchanges for reasons of customer convenience

However, please contact us within 7 days of receiving the product in the following cases:

  • If the product has an initial defect
  • If you receive a product that is different from the one you ordered

In the above cases, we will exchange or refund the product at our expense


Return shipping fee

  • In the case of initial defects or incorrect delivery: Our responsibility
  • In case of customer convenience: Not possible

Representation and product notices

The expressions and results shown for this product may vary from person to person, and
we do not guarantee any specific effects or benefits.


Sales quantity restrictions

For some products, the number of items available for sale may be limited.
In such cases, this will be clearly indicated on each product page.