Sales company name:
ROSSY JAPAN Co., Ltd.
Masato Hirose , Director of Operations
Address:
1-5-1 Higashi-Kamata, Ota-ku, Tokyo 144-0031
Phone number:
03-6715-7730
*As a general rule, please contact us by email or via the inquiry form.
Email address:
info@rossyjapan.co.jp
Wholesale URL
https://＿＿＿＿＿＿＿＿＿＿
Required fees other than the product price
- consumption tax
- Shipping fee (varies depending on product and delivery area)
- Bank transfer fee (in the case of bank transfer)
*Details about shipping and handling fees will be displayed on the order screen
Payment Methods
- Credit card payment
- Other payment methods specified by our company
Payment period
- Credit card payment: Payment is confirmed when you place your order
- Other payment methods: Follow the rules of each payment provider
Product delivery time
Once your order is confirmed, it will be shipped within 3 business days.
*Delivery may be delayed due to weather, traffic conditions, inventory status, etc.
Returns and Exchanges
Due to the nature of the product, we cannot accept returns or exchanges for reasons of customer convenience
However, please contact us within 7 days of receiving the product in the following cases:
- If the product has an initial defect
- If you receive a product that is different from the one you ordered
In the above cases, we will exchange or refund the product at our expense
Return shipping fee
- In the case of initial defects or incorrect delivery: Our responsibility
- In case of customer convenience: Not possible
Representation and product notices
The expressions and reproducibility shown in this product may vary from person to person, and
we do not necessarily guarantee its effectiveness or efficacy.
Sales quantity restrictions
Depending on the product, sales quantities may be limited.
In such cases, this will be clearly stated on each product page.